Introduction
Wisepath EdTech Pvt Ltd is committed to delivering high-quality training materials and resources in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipment of physical and digital products purchased through our platform. By placing an order with us, you agree to the terms outlined in this policy.
Shipment of Digital Products
All digital products, including e-books, course materials, and other resources, are delivered electronically via email or through our online learning portal. Delivery of digital content is typically instant upon successful payment confirmation. In case of any delay, please contact us at info@wisepathedtech.com.
Shipment of Physical Products
If applicable, physical training materials and resources are shipped via reputed courier services to the address provided during the enrollment process. Wisepath EdTech Pvt Ltd is not responsible for any incorrect or incomplete address details provided by the customer.
Shipping Charges
Shipping charges, if applicable, are calculated at the time of purchase and displayed on the checkout page. These charges are non-refundable and are the sole responsibility of the customer.
Shipping Timeframe
The estimated delivery time for physical products is 7-14 business days, depending on the location and availability of the product. Delays may occur due to unforeseen circumstances such as natural disasters, strikes, or other external factors.
Order Tracking
Once your order is shipped, you will receive a tracking number via email to monitor the shipment status. If you do not receive the tracking details within the specified time, please contact us at info@wisepathedtech.com.
Damage or Loss
Wisepath EdTech Pvt Ltd takes every precaution to ensure that products are shipped securely and in good condition. However, we are not liable for damage or loss during transit. Any claims for damaged or missing items must be reported within 48 hours of delivery with supporting evidence.
Non-Delivery or Lost Packages
In the event of non-delivery or lost packages, please reach out to us at info@wisepathedtech.com with your order details. We will initiate an investigation with the courier service and update you accordingly.
Delivery Address Accuracy
It is the customer’s responsibility to provide accurate and complete shipping information at the time of purchase. Wisepath EdTech Pvt Ltd will not be held accountable for failed deliveries due to incorrect or incomplete address details.
Contact Information
For any queries or concerns regarding your shipment, please contact us at:
Email: info@wisepathedtech.com
Address: India
Our support team is available to assist you with your shipping-related inquiries.